Quentin SEGUINEAU
Salesforce Solution Architect / Team Lead
37 years old
Driving License
Madrid (28045) Spain
Professional Status
Consultant
Open to opportunities
About Me
CRM Solution Architect with 12 years of experience, I have been managing both functional and
technical talents in projects of great complexity I enjoy face to face relationship with my
clients and I am always dedicated to bringing them business value As a dynamic and organized
Salesforce enthusiast, I convey energy as well as vision to my teammates
technical talents in projects of great complexity I enjoy face to face relationship with my
clients and I am always dedicated to bringing them business value As a dynamic and organized
Salesforce enthusiast, I convey energy as well as vision to my teammates
Project Manager / Senior Business Analyst
Capgemini Technology Services
May 2014
to September 2019
Nantes
France
- PSA GROUP - Madrid
Role : Integration Stream Leader
Context : Common CRM solution implementation for 3 brands of the group: Group transformation towards a customer centric vision
- Coordination of teams in India/Spain/France: development and testing of +50 interfaces with PSA legacy systems
- Functional and technical design with Spanish Business Owners
IT Environment: Salesforce (multi Clouds) – Heroku - Mulesoft
- Coordination of teams in India/Spain/France: development and testing of +50 interfaces with PSA legacy systems
- SNCF - Nantes
Role : Platform Solution Architect
- Lightning Experience migration strategy definition and implementation
- Design Authority member
- Functional Lead and Scrum Master of RUN activities on the Salesforce Platform: Business needs analysis, prioritization and coordination of new features implementation
IT Environment: Salesforce (multi Clouds) - Talend
- Lightning Experience migration strategy definition and implementation
- COVEA - Paris
Role : Senior Business Analyst / Tactical PO
Context : Common CRM solution implementation for the 3 brands of the group (MAAF-MMA-GMF)
- From high level design of harmonized business processes for claim management to detailed conception
- Product backlog construction in collaboration with Strategic PO (client side)
IT Environment: Salesforce (Service Cloud)
- From high level design of harmonized business processes for claim management to detailed conception
- CONSEIL DEPARTEMENTAL 78 - Paris
Role : Project Manager – Functional Team Lead
Contexte : CRM solution implementation to gather and manage omni-canal citizen requests related to the county social services
- Functional and technical design
- Management of the development and integration activities
IT Environment: Microsoft Dynamics – Exchange - Outlook
- Functional and technical design
- CREDIT AGRICOLE Technical Services - Nantes
Role : Project Manager
Context : Salesforce deployment in all the group legal entities
- Core Model elaboration for Chatter national deployment
- Deployment industrialization
IT Environment: Salesforce (Chatter – multi orgs) –Sharepoint
- Core Model elaboration for Chatter national deployment
- MAIF - Niort
Role : Functional Lead
Context : CRM solution conception for all sales representatives at national scale
- From high level design of harmonized sales processes to detailed conception
- Coordination of the development team
IT Environment: Siebel
- From high level design of harmonized sales processes to detailed conception
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